Shipment And Delivery

GoodRxMedicine's top priority is to provide you with the finest service possible by ensuring your order is delivered quickly and safely. This page provides important information about our shipping methods, costs, delivery times, and policies.

Here is a quick look at our frequently asked questions to better understand our shipping and delivery process and enhance your shopping experience.

What are the shipping charges?

We charge a standard shipping cost of upto $20 for orders below $250. However, the shipping charges are zero for orders above $250, allowing you to enjoy cost-effective delivery on larger purchases. 

How long will my order take to arrive?

Depending on your location, your order will generally reach your given address within three business weeks after shipment. All orders are checked and processed quickly to be shipped out immediately. In case of any unavoidable delays, we will notify you via email.

Is the delivery discreet?

Yes, we ensure that all deliveries are discreet. Your privacy is important to us, so each package is shipped in plain packaging with no indication of its content.

Do we ship internationally?

Yes, we offer worldwide international shipping, with a few exceptions. However, depending on the destination and customs processing, the delivery period for international orders may take up to four business weeks.

How can I track my shipment?

We will email you a tracking link to track your shipment within 48 hours of your order being dispatched. This link will allow you to monitor your package's journey in real-time.

What happens if my package is lost or damaged?

If your package is lost or damaged, immediately contact our customer support service with your order number and other details. We will work with the carrier to resolve the problem.

Can I cancel or return my order?

To determine if you can cancel or return your order, please review our Cancellation and Refund Policy. This policy provides detailed information on the conditions for order cancellations and returns.

Still Have Questions? We're Here to Help!

If you have any additional questions or need guidance, don't hesitate to contact our customer support team. 

Thank you for choosing GoodRxMedicine for your healthcare needs!