Privacy Policy

This Privacy Policy describes the collection, usage, and protection of personal data on GoodRxMedicine. The use of terms We/Our/Us refers to GoodRxMedicine wherever used but not defined ahead. We refer to the website and other services provided by us together in this privacy policy as the “Services.” 

Unless otherwise indicated, this Privacy Policy governs your access to and use of the website - www.goodrxmedicine.com (“Platform”), any portion of it, or anything related to it, including its content ("Content"), any goods or services offered by GoodRxMedicine through the Platform, or otherwise.

Information Collected Through You

GoodRxMedicine stores the following Personal Information provided by you:

Registration information: We save the information you submit about your company, organization, and self when you register for our online pharmacy services.

Email correspondence: If you email us, we will keep a record of your correspondence, including the messages, addresses, and replies. 

Details on the demographics: It contains information such as your date of birth, zip code, and gender.

Social plug-ins: External servers, programs, or web pages like Facebook.

Details about payments: Information on financial accounts and payment details.

Files and content: Any content, images, or other data you post to the service.

Sensitive Information

The collected information may also include sensitive information such as:

Account information: We may store the information you provide while creating an account with us, including your username and other login credentials.

Privacy-sensitive demographic data: It may contain private information like racial origin.

Contents of communications: If you communicate with us via the service, we might gather the information you share.

Health information: We may gather and use health information about you, including your medical history, preferences, and website browsing behavior.

Information Collected Automatically

We collect the following information automatically when you interact with our services:

Device information: When you log in to our website, we automatically collect device details like software, type, operating system, browser type; time zone, language; IP address, and unique device identifiers.

Usage information: Your interaction with services like date and time, links clicked, pages visited, search history, content you post on the services, and time spent on pages, apps, and websites.

Location information: We automatically collect information related to your location while accessing the services.

Information Collected from Third-Party Sources

The following are the third-party sources from which we get information:

Service providers: These are external parties that collect or supply information about the tasks they carry out on our behalf. Examples of these parties include businesses that use your device's IP address to determine its location.

Applications or services: Any applications that you choose to connect to or use in conjunction with our services are known as third-party partners.

Publicly accessible resources: Public data sources, such as publicly accessible government databases.

Co-branding/marketing partners: Partners with whom we collaborate on joint services or marketing campaigns.

You have the option to withhold your information. Furthermore, you can stop automatic information collecting by using specific operating systems or browsers. However, certain services or features might not work if you refuse to provide the required information.

How We Use Your Information

Your information allows us to enhance customer support and notify you about new products and services that may interest you. It also helps us manage, improve, and grow our business operations. 

Providing and Managing Services

Your information is used to execute, enhance, or oversee the services and make it easier to provide you with healthcare services by using the necessary resources and assistance. Personal Information is also required to troubleshoot any technological problems or faults, offer technical help and customer service, confirm your identity, and manage your account, including processing payments, completing orders, and confirming the validity of your official identification.

Enhancing Our Services

Informational research assists us in better evaluating our services' efficacy, making necessary improvements, and examining our user base. The user data associated with this research will remain anonymous even if we publish or make the findings available to third parties. It is also used to investigate and analyze how you use our services to help us better understand your requirements and interests.

Advertising and Marketing

Information may be used to contact you via phone or email with surveys, promotions, our goods and services, as well as those of our third-party partners, in compliance with the law. This helps improve the relevancy of the adverts we show you, track the success of the ads or content we provide you and others, and provide you with personalized ads and content. 

Legal Compliance

We use your information to abide by the relevant rules and regulations in a sincere effort to protect our own and others' rights. It may also be used to create or defend legal rights for our own or other people's legitimate interests, such as preventing malevolent, fraudulent, or unlawful behavior.

SMS Privacy Policy

This SMS Privacy Policy governs how we collect, use, and manage the Personal Information collected through our SMS Marketing Service, which is made available to you through a third-party service provider. 

Collection of Information

We may collect the following information from you for our marketing and promotional SMS activities:

Contact Information: This includes personal data such as your mobile phone number and username provided by you while using any of our Services.

Interaction History: This includes information regarding your interactions with the text messages you receive from us and your preferences regarding the same.

Location Information: We may collect and process location information, including but not limited to GPS coordinates, cell tower information, and Wi-Fi access points.

Abandoned Cart Information:  We may also track the items added to your shopping cart, including instances when the cart is abandoned, and use this information to decide when to send cart reminder messages via SMS.

Use of Information

We use Personal Information collected through the Service to manage, improve, and support the Messaging Service. We may also use the information to customize and personalize your experience with the Service.

The Choice To Opt Out Of Sharing Information With Our Online Pharmacy

At any given point in time, customers have the right to withdraw their choice of sharing personal information in case it is not necessary or relevant. Until a customer explicitly agrees (opts-in) to share their information, they are considered in the "opt-out" category, indicating their choice not to share. We always make sure our customers are notified whenever their personally identifiable information is being collected by any third party.

Sharing of Information

GoodRxMedicine uses your data exclusively for sending promotional SMS messages. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPT IN CONSENT: By submitting your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

We consider it necessary or appropriate to disclose Personal Information in order to: 

(i) Comply with applicable laws and legal procedures

(ii) Respond to requests from public and government authorities, including those outside your country of residence

(iii) Enforce our contracts

(iv) Protect our rights, privacy, safety, or property, as well as those of our affiliates, you, or others

(v) Enable us to pursue available remedies or limit any potential damages we might incur.

However, we will not rent or sell your Personal Information to other companies or third-party providers unless we have your consent. 

Protection of Information

GoodRxMedicine protects your Personal Information against unauthorized access, alteration, or destruction by using a variety of organizational, technical, administrative, and physical security measures that are customized based on the sensitivity of the data we gather. However, by agreeing to this policy, you acknowledge that no online activity can be entirely risk-free. When using the Messaging Service, your information might travel through carrier networks or other third-party infrastructures that are outside of our control, such as the SMS delivery platform of a third-party supplier. We make every effort to prevent unauthorized use or exposure of your information, but we are unable to guarantee the security of any information you submit. You acknowledge that GoodRxMedicine shall not be held liable for any unintended disclosure of information.

California Privacy Rights Information

The California Consumer Privacy Act (CCPA) requires us to give you the following information for all residents of California the purposes for which we collect and utilize each category of personal information, including sensitive personal information as that term is defined under the CCPA, the third parties to which we disclose this information in the course of conducting business, and the parties with whom we "sell" or "share" data in order to facilitate cross-context behavioral advertising.

It is important to note that the CCPA has fairly broad definitions for "sell," "share," and "personal information," hence, some of the data-sharing practices we outline in our Privacy Policy might fall within those categories. We specifically allow advertising and analytics providers to gather device data, geolocation data, activity data, and identifiers (IP addresses, cookie IDs, and mobile IDs) when you use our online services through our sites and apps. We do not "sell" or "share" any other kind of personal information. 

Under the CCPA, you have the right to know our data policies, the right to delete or opt out of our services, the right to correct any incorrect information, and the right to limit the disclosure of Personal Information.

Nevada Privacy Rights Information

Under Nevada law, customers have the right to refuse to have their Personal Information sold for profit to anybody who might then resell or lease it to other parties. 

GoodRxMedicine doesn't take part in such activities. However, under Nevada law, if you are a resident of Nevada and you purchased services from us, you have the option to opt out of any future sales. Note that GoodRxMedicine makes every effort to guarantee that your request is handled. Once the legitimacy of your request has been confirmed, we will keep your request on file even if our policies change. 

Compliance to GDPR

We comply with the General Data Protection Regulation (GDPR) to ensure that your data is kept securely and responsibly. We also guard against unauthorized or illegal processing, unintentional loss, deletion, or damage to such Personal Information.

The following GDPR policies are taken into account:

Legality, equity, and openness: A well-informed use of data

Limitation on purpose: Collection of data only for designated purposes

Data minimization: Gathering only the information required for specialized processing

Accuracy: Ensuring the data is current and accurate to the best of our knowledge

Storage restriction: When collected data is no longer required, it is not kept

Integrity and secrecy: Adequate safeguards to guarantee that private information is safe from loss and illegal access

Accountability: Ensuring that the GDPR is appropriately followed.

The GDPR also provides you with the right to access data, to be forgotten or erased, to object, and to rectification and portability.

Compliance to HIPPA

We abide by Health Insurance Portability and Accountability Act (HIPAA) standards to guarantee that your Protected Health Information (PHI) is not shared without your permission. By employing end-to-end encryption, our servers offer safe protection for your data while it is being transferred over the internet, avoiding security lapses and data theft.

Privacy Rights for Minors

The Services and Content of GoodRxMedicine are intended for individuals aged 18 and older or as mandated by applicable state laws in the jurisdiction where the Service is being used. We do not intentionally gather personal data from users of our services who are younger than 13 years old. Any such information is removed as soon as we discover it in accordance with the Children's Online Privacy Protection Act. 

If you think a child under 13 has given us information without permission from their parents, inform us for prompt removal of such information. 

Cookie Policy

Our website may use cookies to enhance and support your interaction with our Services and Content, including but not limited to Essential cookies, Performance cookies, Functionality cookies, Targeting/Advertising, and third-party cookies. By using our website, you agree to the placement of cookies on your device as described in this Cookie Policy.

You have the right to accept or reject cookies. However, if you choose to decline cookies, you may not be able to experience the interactive features of our Platform fully.

Privacy Policy Updates

In order to adapt to modifications in the legislation, technology, services, or our data collection practices, we reserve the right to modify this Privacy Policy at any moment. The revised policy will be available via our services, and in the event of a significant change, we will notify you in accordance with the law. 

You are responsible for monitoring any updates to the policy on this page. It will be assumed that you agree with and accept any modifications to the Privacy Policy if you use our services after reading the Privacy Policy (and notice, if applicable).

Right to Opt Out

Users have the right to opt out of our data sharing or marketing policy if they deem it unnecessary or irrelevant. Unless you actively choose to opt-out, you will be considered to have opted in. Please note that opting out of data sharing may impact the services we can provide you. Drop an email at support@goodrxmedicine.com in case you wish to opt-out.

By providing your phone number, you consent to receive promotional emails and SMS messages from us. If you prefer not to receive our promotional or marketing communications, you may opt out at any time by replying with "STOP". 

In case you have any queries regarding our privacy policy, please contact us at support@goodrxmedicine.com.